As a Bit-Wizards Infrastructure Engineer, you will work with other IT professionals of the highest caliber to find perfect solutions for each client and your team. Working in an environment that stimulates self-motivation and the drive to succeed is what every wizard at Bit-Wizards enjoys. If you can build and manage relationships with customers and co-workers, focus on the details of every task, and explore and master new technologies, you will fit in well at Bit-Wizards. Ideal candidates have a Bachelor’s Degree in Computer Science or other technical fields and possess excellent communication skills, as well as strong analytical and troubleshooting skills.
This position is full-time and in-house at our office in beautiful Fort Walton Beach, Florida.
Requirements:
- Experienced Level 2 or 3 (L2 or L3) IT Technician
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A minimum of 5 years’ experience in infrastructure and technology environments.
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Possess effective consulting skills and positive customer service experience.
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Must be a team player who takes ownership or projects and drives them through to completion thoroughly and efficiently.
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Excellent communication skills; verbal and written. Must be detail oriented and well organized.
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Excellent and effective troubleshooting skills. Must be able to identify the root cause of technology issues.
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Attends both internal and external training events, as well as being dedicated toward developing yourself through learning new technologies and processes by staying current in the ever-changing field of infrastructure technology.
Technology Experience:
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Windows and macOS installation, troubleshooting and maintenance.
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Windows Server administration and management.
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Basic network administration; configuration and administration of routers, switches, wireless access points and network attached storage.
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Email administration; Exchange Server and Office 365 management.
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Provide holistic support for IT operations; Install and troubleshoot network printers, install and deploy software, remote management of devices.
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Collaboration with other business departments to complete projects.
Bonus Points:
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Experience with managed services (MSP) environments.
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Experience with SharePoint
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Experience with PowerShell
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A Bachelor’s degree in Computer Science or related field or equivalent professional work experience; both experience and education are considered for qualification.
*Bit-Wizards is an Equal Opportunity Employer
**No outsourcing or recruiting firms, please.