There are several ways that partnering with a managed service provider (MSP) can help bring you peace of mind at holiday time. Working with a managed service provider can be especially useful for businesses that operate remotely or have employees traveling during the holiday season. For example, the Managed IT Services team at Bit-Wizards offers a number of core services that can help your business function safely and efficiently through the holidays and beyond:
Bit-Wizards ensures your work devices are set up with safeguards in place, so you don’t have to worry about potential security risks while traveling.
“Whether you’re on wi-fi or not, we’re actively looking for threats and shutting them down before they can compromise anything,” explains Jason Monroe, Director of Solution Consulting at Bit-Wizards. “Our clients have enterprise-grade antivirus software. This is a professional software that we pay for, and it runs on your work devices at all times. It actively scans your laptop looking for anything that seems odd or out of place, so it can shut down any threats immediately.”
If you lose or damage your laptop in transit, the Managed IT Services team at Bit-Wizards will have you back up and running in no time.
“Everything on your workstation is going to be backed up by Bit-Wizards,” says Monroe. “If for some reason your laptop takes a nosedive while you're traveling or working remotely, we can get you a new device and restore everything back to the way it was. Yes, you might lose a day of work, but at least you didn’t lose all your documents and you can continue working.”
When you’re home for the holidays, technology-related frustrations are the last thing you want to worry about. Bit-Wizards makes sure your work devices remain secure and accessible while working remotely.
“Our cloud services allow you to access your work from outside the office in a secure and efficient manner,” says Monroe.
Our IT experts ensure that you can access your business network from wherever you are as long as you have internet. Whether you need to connect to a server at the office or access a cloud drive, Bit-Wizards' Managed IT Services team has your back.
“Even if for some reason you don’t have a work device with you or something happens to it during transit, you can get onto any computer and sign in to portal.office.com,” Monroe explains. “There, you can continue working remotely through web apps. So, you can check your email, you can work in programs like Word and Excel, and you can go to SharePoint and open your documents. You can access almost everything you can on your work computer through the web portal.”
Ransomware and phishing attacks tend to rise over the holidays as bad actors look to take advantage of businesses and employees letting their guards down. Bit-Wizards takes a proactive approach to IT, which means your business is always protected, whether it’s the holiday season or not.
“The software we provide to our clients all comes with advanced threat protection (ATP), which is actively working to check all your documents and emails coming through,” explains Monroe. “This is called sandboxing. You can think of ATP like a virtual machine that’s scanning every email as it comes in and checking every link to make sure it’s safe. If something isn’t safe, it goes directly into quarantine inside of the sandbox. If for some reason that sandbox gets infected, we just burn that box, which is completely isolated. All you’ve done is infect that virtual machine, which doesn’t mean anything to anybody, and you’ve protected your laptop.”
Bit-Wizards' security features also include enterprise-grade firewalls, alert monitoring, personnel training, regular backups, and more.
“A company like Bit-Wizards is anticipating risks and threats and we’re working to prevent these things from happening,” says Monroe. “We’re paying attention and we’re proactively taking steps to make sure your business is safe and you’re able to enjoy your holiday.”
The Managed IT Services team at Bit-Wizards is ready to handle any IT needs you might encounter over the holidays.
“Bit-Wizards doesn’t stop. Even though we take Christmas and Christmas Eve off, we still have somebody on call at the Help Desk in case clients need assistance,” says Monroe. “If something happens, we’re there. Not to mention the software we’ve put on your computer is always working. It’s always looking, it’s always protecting, and it’s always backing up.”
Our friendly, certified IT Engineers are available to help you and your business, no matter what time of year it is.
“We’re here five days a week, 7 a.m. to 7 p.m.,” says Monroe. “But we also have someone available for emergencies 24/7. So, if you do have an incident or something doesn’t seem right, whether you’re traveling or just enjoying your holiday, you can always call us up, let us know what’s going on, and we can help.”
Ready to make the holidays stress-free with Bit-Wizards IT?
The Bit-Wizards Managed IT Services team will ensure your business is secure and accessible during the holiday season. Whether you and your employees are working while traveling, need remote access from home, or stressing about the rise of ransomware and phishing attacks that surface this time of year, you can count on us to give you peace of mind through the holidays and beyond. Learn more and get in touch.