Always speak with a real person:
No robots here! Our IT team works fully in-house at a fun, collaborative office in Fort Walton Beach, Florida. Your call will always be answered or returned by a dedicated IT resource who will ensure you get the help you need.
Never get talked down to:
Leave “tech speak” behind! There’s no such thing as a stupid question or problem. Our Engineers treat all clients and community partners with the same professionalism and respect they’re shown by their peers at Bit-Wizards.
Be prioritized no matter what:
The magic doesn’t stop during weekends, holidays, and vacations! Unlike other IT companies, we understand that time-sensitive issues can arise at any time. We prioritize your needs like they’re our own.
Receive expert guidance every step of the way:
The latest and greatest in IT support and innovation, right at your fingertips! We invest in all the best training, certifications, and professional development opportunities for our Wizards so that you always get expert assistance. Our clients never have to settle for a “jack of all trades, master of none” situation.