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Bit-Wizards: Bringing a Human Touch to IT

The magic of working with a Managed IT provider that puts people first!

At Bit-Wizards, we treat our team the way we want you to be treated. Our family-oriented company culture translates to our clients in everything we do.

Humanize Your IT
Managed IT Services Team members

A partnership with Bit-Wizards guarantees that you will...

Always speak with a real person:

No robots here! Our IT team works fully in-house at a fun, collaborative office in Fort Walton Beach, Florida. Your call will always be answered or returned by a dedicated IT resource who will ensure you get the help you need.

Never get talked down to:

Leave “tech speak” behind! There’s no such thing as a stupid question or problem. Our Engineers treat all clients and community partners with the same professionalism and respect they’re shown by their peers at Bit-Wizards.

Be prioritized no matter what:

The magic doesn’t stop during weekends, holidays, and vacations! Unlike other IT companies, we understand that time-sensitive issues can arise at any time. We prioritize your needs like they’re our own.

Receive expert guidance every step of the way:

The latest and greatest in IT support and innovation, right at your fingertips! We invest in all the best training, certifications, and professional development opportunities for our Wizards so that you always get expert assistance. Our clients never have to settle for a “jack of all trades, master of none” situation.

“They have no problem getting in the car and driving to the office if that’s what needs to be done. I feel like I can reach out to Bit-Wizards with any question, even if it’s how to do something in Word, and they are open to helping us.” 

-Alicia Calley, Office and Client Care Manager of Backridge Tree Service

“Any issue that arises with IT services, they explain it well enough to where you can understand it. And they’re patient. No matter what question you have, and no matter how many questions you have, they can answer.”

-Jessica Rehr, Town of Shalimar Deputy Clerk

“We could call at any time and speak to anybody, without being put on hold and waiting 10 minutes or an hour to talk to somebody who could answer our question.” 

-John Cash, Shalimar Chief of Police

“You are a better person and a better company by being associated with Bit-Wizards because it’s not just the professional work that they do. It’s also the community work that they do. And that means something to me.”   

-Rob Calley, President of Backridge Tree Service

“The human-to-human interaction has really helped me because I’m not very tech-savvy. I need somebody on the other end of the phone that I can just say, ‘Can you get on my screen and let me show you what’s going on?’” 

-Sherrie Linn, Co-Founder of Linn’s Prestige Kitchens & Baths

Ready to bring a human touch to your IT?