Bit-Wizards Managed IT Service (MITS) is designed to help your organization get work done without the headache of technical difficulties that can hinder progress. It's like having a full-time IT staff without the cost of hiring them internally.
Full Microsoft Azure Site Recovery ensures you data is continuously, remotely monitored, and always available in the event of an emergency. Watch the video to learn more.
Our service ensures that your network and devices are proactively observed for issues so that we can fix them—many times before you notice them and before they impact your day-to-day business. Watch the video to learn more.
We provide configuration and administration of business‑essential services such as Office 365, domain registration, and configuration of DNS. We also act as your liaison for your internet service provider to ensure you are getting the support you deserve. Watch the video to learn more.
Bit-Wizards provides monitoring and remote support for all workstations under our managed service. Which of course, includes virus protection, daily quick scans and weekly full scans, and metrics and error reporting. We also push operating system and third party software updates and patches to all devices on a weekly basis. Included with all of this our anti-spam service minimizes attack vectors to the network. Watch the video to learn more.
We are available to you no matter your concern or need. Call or email and we will gladly help get your IT issue resolved quickly and with a smile! All of our MITS customers receive a discounted rate for any IT issues, which is billed in 15 minute increments, and most support tickets are resolved within those first 15 minutes.
While Bit-Wizards’ managed IT services proactively monitors workstations, servers and networks for potential issues, as end users experience technical difficulties, a direct phone number and email to the team is provided with a four-hour maximum response time.
Service techs are on-call Monday through Friday, 8 AM to 5 PM, and emergency rates apply after hours. We are a liaison between you and your internet service provider, removing the need for lengthy on-hold calls to troubleshoot internet outages. Watch the video to learn more.
Each quarter we meet and discuss your business needs and the advances in technology that can impact what you want or need to achieve for your business; then we help get you there! From providing an asset report to discussing your IT budget and goals our team is ready to help you create an IT strategy that keeps your business leading the competition. Watch the video to learn more.
We love helping businesses be more productive, by taking away those IT headaches! Fill out the form below to get in touch with a Solution Consultant who can answer all your questions about our service.