The reason most companies have shoddy IT is that they can't afford to hire a well-qualified IT administrator, they don't understand the robust services required to protect and manage their infrastructure, or they don't think IT is important enough to allocate budget for each year.
When we designed our Managed IT Services (MITS) offering we started by thinking of businesses that need real IT support, but can't afford the overhead and workforce it takes to do it right. Our service is for your small or medium-size business.
Our professional certified IT techs have years of experience in networking, security, cloud infrastructure, and of course, Microsoft technologies. From initial onboarding to the daily support of our friendly help desk, to quarterly IT business reviews, we keep your business' IT working so you can run your business and serve your customers.
We currently offer two package choices for our Managed IT Services customers. These packages provide the same services but offer different payment structures.
MITS Essentials is a consumption-based plan for support tickets. You only pay for what you use; this means that if you need IT help desk or onsite support for daily IT issues, you can call us—or not! It's up to you! Often, customers who choose this plan have an IT staff that handle daily IT support for their users.
MITS Professional is a comprehensive solution based on the number of users in your company. This plan includes built-in hours for remote help desk support and based on your number of users, some onsite support hours also. This model allows you to keep your IT support cost more consistent and ensures that you can better plan your IT budget.