With so much uncertainty in the world right now, Bit-Wizards is here to help you take precautions and work from home if you have that flexibility. Work may not be top of mind, but the truth is businesses must keep running, and business continuity is vital.
Below are some tips from our technology experts to help prepare you and your business for working remotely:
1. Keep Your Regular Schedule
When working remotely, it's tempting to take a few extra minutes to lay in bed in the morning or work in your pajamas. Don't give in to this temptation! You have a groove already that you are used to keeping. Wake up, shower, get dressed like you're going to work, and set yourself some "office space" away from your home-life distractions so you can focus. Stick to your routine—whatever it may be.
2. Communication (with Employees and Clients) is Key
One of the most challenging aspects of working remotely is staying connected to your team and clients. Keep an open line of communication with your team. Keep your customers informed regarding changes in your normal operations (i.e., hours of operation, who to contact for assistance, etc.) There are so many applications that can be used these days for communication: Microsoft Teams, Slack, email, and possibly group texting if permitted.
3. Keep Your Documents Readily Available in the Cloud
If you are saving files on your desktop—and not in the cloud—we suggest moving those files to SharePoint Online, OneDrive for Business, or whatever platform you use, such as GoogleDrive or DropBox. This switch to using the cloud ensures your work is securely syncing to the cloud and available when you need it.
4. With the Right Setup, Server Access Can Be Remote Too
Many businesses still use servers to run critical software applications (i.e., QuickBooks, Sage, Epicor, Black Mountain, file shares, etc.) whether the server is physical hardware on-premises or a cloud server living in Microsoft or Amazon data centers. Most businesses need employees physically at the office for them to access the server. However, with the correct firewall and configuration of a virtual private network (VPN) tunnel, employees can securely work from home and still be productive.
5. Remain Vigilant & Watch Out for “Bad Actors”
Some people will try to capitalize on everyone’s fears during these uncertain times. The "bad actors" may attempt to connect with you through phone calls, emails, social media direct messages, letters in the mail, and even door-to-door visits. We've also seen scam emails pop up. Read our blog on Corona Virus Email Phishing Scams
. These communications may be clearly malicious, but some may appear as attempts at fundraising and can appear safe. Our main piece of advice is to remain vigilant during this time and always question communications from unknown sources.
At Bit-Wizards, we believe we are all in this together and that the best way to get through it is to help each other out. If you need assistance getting your employees set up to work remotely, or if you have questions about anything technology-related, we have your back. We have a team of Wizards ready to help, and we'll be here every step of the way.