Having a reliable, friendly, and expert team of IT professionals is an investment in your business. Potential clients often ask us: “What am I getting for this price?” So, let’s break down the cost of Managed IT Services.
One of the core beliefs at Bit-Wizards is a dedication to trust and transparency. You trust our IT team with your most sensitive information, so we want to make sure you understand exactly what happens when you begin working with our team.
Every piece of Managed IT Services has a related cost. We work hard to get the best technology from our partners, at the best prices, so we can bring those to our clients. The three biggest costs of our Managed IT Services are hardware, software, and hiring our expert team.
Hardware
Yes, you can go out and purchase every piece of equipment that Bit-Wizards provides. However, we have professionally handpicked all the hardware we give to our clients to deliver a secure, high-performance network environment. Our Managed IT Services include necessary enterprise grade equipment, which is rich with features and functionality, more scalable, and more customizable. This equipment includes firewalls, managed switches, managed Wi-Fi, and many other devices (all built to interact and communicate seamlessly).
Our monthly Managed IT Services fee includes monitoring, managing, updating, and maintaining all the hardware we deploy to your business. If something goes wrong with your equipment, in most cases, we will know about it before your business is even affected by the issue. Our IT team will proactively resolve the hardware issue to maintain business continuity.
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Software
Software runs the hardware. We have handpicked our software to provide the magical experience that Bit-Wizards is known for. Not only is your company going to receive an enterprise grade version of Microsoft 365 (previously known as Office 365), but your business is going to get enterprise anti-virus and malware software as well. This software is what you will see on your workstations, but there is much more that happens behind the scenes.
At our headquarters, our Wizards are constantly running monitoring software to provide updates on your network and workstations. This helps our Managed IT Services team make sure everything is running at optimal levels for your business. This software also notifies us if something is not working, or if someone is trying to access your network.
Finally, the communication software that allows you to work securely, no matter where you are in the world, also allows our Wizards to remotely take control of your equipment (with your permission) to fix issues at a moment’s notice. As always, this is a carefully selected and vetted enterprise grade software.
Expert Team
Our certified, master Infrastructure Engineers are the final, and most integral part of our Managed IT Services. Our team of professionals spends all day monitoring, resolving, deploying, planning, and learning to provide more benefits and features to our clients. Each Wizard is kept up-to-date on the latest technologies and certifications so they can bring that expertise to the group. We have hardware experts, software experts, network experts, server experts, security experts, and more; all at your fingertips.
Our Managed IT Services team will help you out with various technology challenges and goals, not just IT goals. At Bit-Wizards, no task is too small or too big for our team. We are happy to pick up the phone and speak to your internet service provider or your printer service. It’s just one more way we can help you get back to your business. Need a new phone system? Our Infrastructure Engineers are there for you then, too.
With our team of Wizards protecting your business in a 360-degree bubble of protection, it relieves you of IT concerns, allowing you to focus on your business. We will watch out for your current situation and even provide a quarterly review with your own virtual CIO (Chief Information Officer). During this quarterly review, we will spend time understanding your challenges and where you want to see your business grow with IT.
The Bit-Wizards Managed IT Magical Brew
All the ingredients outlined here come together in a perfect balance of hardware, software, and IT professionals to bring you one thing: fewer technological headaches. Our clients’ success is at the center of everything we do and every ingredient we put into our magical brew. We want the experience to be a pleasure every day you have us! This is the singular reason we have a 99% satisfaction rate with our current Managed IT Services clients. Looking to get started with MITS? Let’s talk!